Privacy Policy

ss55 ("we", "us", "our") operates the online betting and casino information platform accessible at https://ss55.cam ("the Platform"). This Privacy Policy sets out how we collect, use, store, share and protect personal data relating to users of the Platform ("you", "your").

We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection legislation. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference into this document.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, IP address and device identifiers.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer and deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, ss55.
• "Data Processor" means a third party that processes personal data on behalf of ss55 under a contractual arrangement.
• "Cookies" means small text files placed on your device by the Platform to store session and preference information.
• "User" means any individual who accesses or registers an account on the Platform.
• "Sensitive Data" means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, or data concerning a natural person's sex life or sexual orientation.

ss55 acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, ss55 is responsible for determining the purposes for which your personal data is collected and the manner in which it is processed.

Where ss55 engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification services or analytics platforms — those providers act as Data Processors under written agreements that impose obligations consistent with ss55's own privacy standards.

ss55 collects personal data through several channels. The categories of data we collect, and the contexts in which we collect them, are set out in the table below.

ss55 does not intentionally collect Sensitive Data unless required for regulatory compliance purposes, such as processing a self-exclusion request or responding to a mandatory responsible gambling intervention. Where Sensitive Data is processed, we apply additional safeguards commensurate with its sensitivity.

ss55 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to perform our contractual obligations to you — for example, creating and managing your account, processing deposits and withdrawals, and delivering the services you have requested.
• Legal Obligation: Processing required to comply with applicable legal obligations, including anti-money laundering (AML) checks, know-your-customer (KYC) verification, and cooperation with regulatory or law enforcement authorities.
• Legitimate Interests: Processing necessary for ss55's legitimate business interests — such as fraud prevention, platform security, improving user experience and responsible gambling monitoring — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where required by law, we will seek your explicit consent before processing your personal data — for example, for marketing communications or optional analytics. You may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

ss55 uses the personal data we collect for the following purposes:

• To create, verify and manage your account on the Platform;
• To process deposits, withdrawals and other financial transactions, including references to familiar Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL and Meezan Bank purely for localisation context;
• To verify your identity and age in compliance with our KYC obligations and to ensure the Platform is accessed only by eligible users aged 18 and above, or the higher minimum required by the applicable licence jurisdiction;
• To detect, investigate and prevent fraud, money laundering, collusion and other prohibited conduct;
• To enforce our Terms & Conditions and other platform policies;
• To provide customer support and respond to your enquiries;
• To send you service-related communications, including account notifications, security alerts and policy updates;
• To deliver personalised content and betting information relevant to your stated preferences, including cricket, PSL, ICC tournaments, football and other sports popular among Pakistani users;
• To operate and improve our responsible gambling monitoring systems, including identifying users who may be displaying signs of problem gambling;
• To analyse platform usage patterns and improve the overall user experience;
• To comply with applicable legal and regulatory obligations.

ss55 does not sell, rent or trade your personal data to third parties for their independent marketing purposes. We may, however, share your personal data with the following categories of recipients where necessary:

• Service Providers: Third-party vendors and contractors who provide services on our behalf, including payment processing, identity verification, fraud prevention, cloud hosting, IT support and customer communications platforms. All such providers are bound by data-processing agreements that restrict their use of your data to the specific services they deliver for ss55.
• Regulatory & Law Enforcement Authorities: Where required or permitted by applicable law, ss55 may disclose personal data to governmental bodies, regulators, law enforcement agencies or financial intelligence units — for example, in connection with AML obligations or a valid legal order.
• Licensing Authorities: ss55 may share data with the regulatory authority that issued its operating licence, where such disclosure is required for compliance audits, licensing renewals or investigations.
• Professional Advisers: Lawyers, accountants, auditors and insurers where necessary for the provision of professional services to ss55, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of ss55's business, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections being maintained.

In all cases where personal data is shared, ss55 takes reasonable steps to ensure that recipients maintain appropriate security standards and use the data only for the specified purpose of the transfer.

Given the global nature of the online gaming industry, your personal data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from — and may offer less protection than — the laws in your jurisdiction.

Where ss55 transfers personal data internationally, we implement appropriate safeguards to ensure that your data receives a level of protection consistent with internationally recognised data protection standards. Such safeguards may include:

• Standard contractual clauses approved by competent supervisory authorities;
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection;
• Binding corporate rules where applicable within a corporate group structure;
• Other legally recognised transfer mechanisms as applicable under the law of the relevant jurisdiction.

By using the Platform, you acknowledge that your personal data may be transferred internationally as described in this section. If you have questions about international transfers of your data, please contact us at [email protected].

ss55 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. The key retention periods we apply are summarised below:

Upon expiry of the applicable retention period, ss55 will securely delete or anonymise your personal data in a manner that prevents its reconstruction or re-identification. In certain circumstances — for example, where data is subject to a legal hold pending litigation — we may retain data beyond the standard retention period.

ss55 uses cookies and similar tracking technologies — including web beacons, pixel tags and local storage objects — to enhance the functionality of the Platform, analyse usage patterns and support our responsible gambling monitoring systems.

The main categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the operation of the Platform. These cookies enable core functions such as session management, security and account authentication. They cannot be disabled without significantly affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised information about how Users interact with the Platform, including which pages are visited most frequently and how long Users spend on each page. This data helps us improve the user experience.
• Functionality Cookies: Allow the Platform to remember your preferences — such as language settings, preferred sports (e.g., PSL cricket, ICC tournaments, football) and display options — to deliver a more personalised experience.
• Targeting & Advertising Cookies: Used to deliver content and information that is relevant to your interests. Where these cookies are used, we will seek your consent beforehand and you may opt out at any time.

You can control and manage cookies through your browser settings. Please note that disabling certain categories of cookies may impair the functionality of the Platform or prevent access to certain features. For detailed guidance on managing cookies, consult your browser's help documentation.

Subject to applicable law, you may have the following rights in relation to the personal data ss55 holds about you:

• Right of Access: The right to request a copy of the personal data ss55 holds about you and information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent. This right may be subject to legal retention obligations that override erasure requests.
• Right to Restriction: The right to request that ss55 restricts the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is resolved.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller, where technically feasible.
• Right to Object: The right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gambling purposes.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The Platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the applicable operator or licence jurisdiction. ss55 does not knowingly collect personal data from any person under the age of 18.

If we become aware that personal data has been collected from a person below the minimum eligible age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has provided personal data to ss55, please notify us immediately at [email protected].

Parents and guardians are encouraged to make use of available parental control software to prevent minors from accessing online gambling platforms. Details of recommended tools are available on our Responsible Gambling page.

The Platform may contain references to third-party services, brands or payment providers — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for localisation and context purposes. These references do not constitute endorsement, affiliation or partnership between ss55 and those entities.

ss55 is not responsible for the privacy practices of any third-party website or service. When you interact with third-party platforms — including payment gateways and identity verification providers — your data will be subject to their own privacy policies. We encourage you to review the privacy policies of any third-party service you use in connection with your ss55 account.

ss55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our business. The date of the most recent revision is always displayed at the top of this page.

Where amendments are material — that is, where they significantly affect the way we process your personal data or your rights in relation to it — we will notify you by email or by a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following such notification constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how ss55 protects your personal data.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which ss55 processes your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, in both English and Urdu.

If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the supervisory authority in the jurisdiction under whose data protection law ss55 is regulated. Contact details for relevant supervisory authorities are available on the regulator's official website.